Simon Dunne – Business Owner, Family Butchers.
“An essential for managing a business is a good atmosphere in the workplace and friendly approachable staff.”
Describe the work involved in running a family business? What were your main tasks and responsibilities?
As a partner in a family business established in 1936, my brother John and I took over the business in 2005. Our daily duties consisted of the sourcing of quality beef, lamb, chicken and pork from reputable suppliers. Preparation, labelling and displaying of products were all essential to stock rotation and quality control. The main tasks and responsibilities consist of maintaining production, quality and value across our entire range. There are many health and safety requirements which require daily checks.
Full management of accounts/invoices must be maintained (banking/vat and tax compliance maintained.)
“the daily interactions with our customers provided much fun and many stories over the years.”
What part of the job did you find to be the most challenging? Most satisfying?
The part of the job I found most challenging were the drastic seasonal changes in turn over and how to increase business during these times.
The most satisfying aspect would be as a long established business in the “liberties ” the daily interactions with our customers provided much fun and many stories over the years.
“I found a need to communicate ideas, listen to new ideas and compromise at times to new directions to allow us to move into new markets.”
In your opinion, what are the personal qualities or abilities that are needed to run your own business?
In my opinion the personal qualities needed to run a retail business would be a willingness to sacrifice time and energy. As a partner in business I found a need to communicate ideas, listen to new ideas and compromise at times to new directions to allow us to move into new markets.
Knowing what you know now, what advice do you have for someone managing their own business?
The main advice I would give somebody in retail would be closely monitor competitiveness between suppliers to allow profit margins remain level.
An essential for managing a business is a good atmosphere in the workplace and friendly approachable staff.
An online presence is essential nowadays for promoting and advertising your business and keeping customers informed about promotions etc
What kind of changes do you see coming in the future for small businesses?
I see the future for small retail shops in the main streets becoming more difficult.There are numerous advantages for people shopping online. The major super markets can offer ample parking compared to limited spaces and risk of clamping for the city streets.
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